HR Program Assistant – Education Assistance - Remote

Overview

The HR Program Assistant will support the Education Assistance Program by managing team member cases, processing reimbursements, coordinating registrations, and facilitating payroll interactions related to educational benefits.

In Short

• Serve as a point of contact for team members in the education assistance program.
• Track and manage individual cases from submission through completion.
• Review and verify documentation for tuition and fee reimbursements.
• Coordinate with finance and payroll teams for accurate payment processing.
• Assist team members with course registration processes.
• Maintain records of approved institutions, programs, and courses.
• Collaborate with payroll for accurate tax treatment of reimbursements.
• Identify opportunities to streamline processes for the employee experience.
• Support data collection and reporting for program evaluation.
• Assist in updating program materials and FAQs.

Requirements

• Bachelor’s degree in Business Administration, Human Resources, or related field.
• 2+ years of experience in program administration or HR operations.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Experience with ServiceNow or case management systems.
• Familiarity with payroll processes and education reimbursement policies.

Benefits

• Opportunity to support employee development.
• Work in a corporate HR environment.
• Engage in a fast-paced work setting.
• Collaborate with various teams.
• Contribute to process improvements.