Remote Otter LogoRemoteOtter

Chief Engineer, Mission Control - Remote

Posted 4 days ago

Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

In Short

  • Own the technical discovery, roadmap, and implementation of the Mission Control platform.
  • Concept and implement new features and functionalities for Mission Control operators.
  • Work with the Director of Operations to align technical solutions with operational workflows.
  • Develop standard operating procedures for new data integrations.
  • Build and manage a talented team of technical engineers.
  • Perform technical work to support team goals.
  • Operator “on-console” as the chief engineer as needed.
  • Design communication methods and response plans for ongoing issues.
  • Identify opportunities for automation aligned with business processes.

Requirements

  • 10+ years of experience in a strategic, operations, or technical role.
  • A passion for consistent improvement across large scale rollouts.
  • Highly competent communication skills, both written and verbal.
  • Experience with data systems such as Labview, Tableau, or similar.
  • Experience working with leadership in delivering measurable improvements.

Benefits

  • Equal Opportunity Employer.

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