Technical Training Standards Manager - Remote

Overview

The Technical Training Standards Manager will develop and manage standardized technical training programs for Serverfarm's global data center operations teams, ensuring effective training aligns with operational needs and future growth.

In Short

• Design standardized technical training curricula for data center operations staff at all experience levels.
• Identify training gaps and develop content specifications to fill those gaps.
• Source and manage third-party vendors for training content development and delivery.
• Create clear training standards that can be implemented across global locations.
• Collaborate with HR to ensure training programs complement existing initiatives without duplication.
• Work with design and technical teams to incorporate training needs for new data center facilities.
• Develop and maintain a syllabus library and training content repository.
• Create RFPs/RFQs for vendor selection and evaluate responses.
• Monitor training effectiveness through performance metrics and feedback.

Requirements

• Bachelor's degree in technical field, education, or equivalent experience.
• Experience in facilities management, data center operations, or similar technical environments is strongly preferred.
• 3+ years of experience in technical training development or curriculum design.
• Working knowledge of mechanical and/or electrical systems concepts.
• Proven ability to translate complex technical concepts into clear training materials.
• Strong project management skills with ability to manage vendor relationships.
• Excellent communication skills for working with diverse stakeholders.

Benefits

• Career growth opportunities in a rapidly expanding company.
• Work at the forefront of digital infrastructure innovation.
• Be part of a team shaping the future of sustainable data centers.