Senior Business Analyst / Scrum Master - Remote

Overview

Our client is a rapidly growing, automation-led service provider specializing in IT, business process outsourcing (BPO), and consulting services. With a strong focus on digital transformation, cloud solutions, and AI-driven automation, they help businesses optimize operations and enhance customer experiences.

In Short

• Gather requirements for CRM (Salesforce) related functions including system integration and data mapping.
• Work with business sponsors and product owners to prioritize functionality build and communicate those priorities with the development teams.
• Act as the first line of support for new enhancement requests, translating the requests into existing capabilities or writing requirements for new capabilities.
• Work with analysts and project managers/scrum masters from other lanes to coordinate changes that impact cross-system processes and/or integrations.
• Provide process support to help simplify and standardize business processes.
• Facilitate agile project management practices, ceremonies, and conventions.

Requirements

• 6+ years of experience in Business Analysis or Scrum Master roles.
• Domain knowledge in Private Equity / Financial experience is required.
• Experience in writing business requirements or user stories required - JIRA.
• Familiarity with agile project management practices, ceremonies, conventions.

Benefits

• Global career opportunities.
• Dynamic work environment.
• Exposure to high-impact projects.
• International network of expertise and innovation.
• Rewarding and forward-thinking workplace.