Business Analyst - CRM - Remote

Overview

We are currently searching for a Business Analyst - CRM who will gather requirements for CRM-related functions and support production teams while ensuring alignment with Agile project management practices.

In Short

• Gather requirements for CRM-related functions, including system integration and data mapping.
• Work with business sponsors and product owners to prioritize functionality.
• Act as the first line of support for enhancement requests.
• Collaborate with analysts and project managers/scrum masters.
• Support production teams with user setup and issue resolution.
• Provide process support to simplify business operations.
• Ensure alignment with Agile project management practices.

Requirements

• 8+ years of experience in business analysis focusing on CRM-related functions.
• Proven experience in writing business requirements or user stories.
• Familiarity with Agile methodologies and project management practices.

Benefits

• Join an award-winning employer.
• Opportunity for professional growth.
• Work in a fully remote environment.