Health Coach, Enrollment - Remote

Overview

As a Health Coach, Enrollment, you will be responsible for high-volume outbound outreach to eligible program participants and enrolling patients into a high-touch health program supporting their medication adherence and lifestyle changes.

In Short

• Communicate with patient prospects via phone call, text, and e-mail to introduce them to Scene services for easy enrollment.
• Leverage best-practice listening skills to identify patient needs.
• Guide patients through the enrollment process with motivational support.
• Manage patient information within Salesforce.
• Overcome patient objections and technical barriers.
• Assist patients with technical setup and app usage.
• Connect patients to health resources.
• Maintain detailed records of patient interactions.
• Build performance goals with management.
• Provide feedback on patient challenges for process improvement.

Requirements

• 3+ years of experience in health education or patient engagement.
• Background in health coaching or community health work.
• Strong interpersonal skills for empathetic conversations.
• Excellent verbal and written communication skills.
• Experience with phone, SMS, and video outreach.
• Ability to explain health concepts simply.
• Proficiency with database systems and mobile applications.

Benefits

• Work remotely with flexible hours.
• Be part of a mission-driven team.
• Competitive salary and benefits package.
• Opportunities for professional growth.
• A supportive and collaborative work environment.