Heavy Equipment Field Technician - Remote

Overview

The Field Service Technician is responsible for providing high quality repair service on equipment, in order to respond to customer needs in a positive, caring and timely manner and to ensure maximum value for work performed.

In Short

• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Use hand tools, air tools, precision measuring tools, instruments and laptops.
• Understand basic manuals, schematics, and parts books and installation instructions.
• Maintain basic working knowledge of engine and compressor systems.
• Troubleshoot systems for errors.
• Mastery level knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software and cranes and rigging equipment.
• Complete assigned jobs and tasks to meet flat rate times and re-do metric.
• Work safely and follow all Riggs safety policies and procedures.
• Complete related paperwork and access databases required to complete job accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Other duties as assigned.

Requirements

• High school diploma or GED; or one to three years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals and write routine reports and correspondence.
• Ability to perform basic math operations and compute rates, ratios, and percentages.
• Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
• Knowledge of database software, internet software, and order processing systems.
• Clean driving record for field assignment.
• Must be at least 21 to operate field vehicle.
• May be required to complete DOT physical.
• May require MSHA certification.
• Flexibility to work various schedules.

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Regular exposure to moving mechanical parts and toxic or caustic chemicals.
• Work in various environmental conditions including extreme weather.
• Safety-sensitive position with required travel up to 95%.