Remote Otter LogoRemoteOtter

Real Property Damage Claims Adjuster - Remote

Posted 4 days ago
Customer Service
Full Time
Worldwide
$60,000 - $65,000/year

Overview

This role involves managing property damage claims with a focus on customer service and efficiency, utilizing technology to improve the claims process.

In Short

  • Work in a tech-driven claims organization.
  • Provide high-quality customer service to policyholders and claimants.
  • Gather information to initiate claims and determine actions.
  • Manage claims inventory and adjust reserves as needed.
  • Coordinate repairs for property damage.
  • Recognize escalation requirements for claims.
  • Communicate with involved parties for negotiations and settlements.
  • Contribute to process improvements and best practices.
  • Foster a culture of empathy and transparency.
  • Work remotely to balance work and life.

Requirements

  • Active insurance adjuster's license.
  • Bachelor's degree preferred but not mandatory.
  • Experience with real property damage is encouraged.
  • Minimum of 1 year experience in insurance claims or customer service.

Benefits

  • Generous health insurance package.
  • 401(k) retirement plan with employer matching.
  • Competitive PTO policy.
  • Generous family leave policy.
  • Work from anywhere to facilitate work-life balance.
  • Quality technology equipment provided.
Reserv logo

Reserv

Reserv is an innovative insurtech company focused on revolutionizing the claims process through advanced AI and automation technologies. Founded in May 2022 by experienced professionals in the insurtech space, Reserv aims to enhance efficiency and simplicity in claims management. Backed by Bain Capital and Altai Ventures, the company is dedicated to addressing long-standing challenges in the insurance industry, particularly for third-party administrators (TPAs) and adjusters. With a commitment to building a tech-driven claims organization, Reserv fosters a culture of empathy, transparency, and empowerment, welcoming diverse perspectives to drive innovation and success.

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