Customer Service Representative - Remote

Overview

We are looking for a Customer Service Representative to join our Major Appliance Service Company. This role requires excellent phone skills, basic computer knowledge, and the ability to handle customer inquiries efficiently.

In Short

• Answer customer calls and assist with inquiries & bookings
• Schedule and manage appointments using Walkabout Customer Booking Software (training provided)
• Provide top-notch customer support and ensure satisfaction
• Maintain accurate records and follow up with customers as needed

Requirements

• Excellent phone skills
• Basic computer knowledge
• Ability to handle customer inquiries efficiently

Benefits

• Training provided for software
• Opportunity to work in a major appliance service company