Customer Service and Marketing Assistant - Remote

Overview

We're looking for a tech-savvy, detail-oriented car enthusiast to join our dynamic car leasing business as a Customer Service & Marketing Assistant. If you genuinely enjoy talking about cars, love helping people, and thrive in a collaborative remote setup, this position might be your perfect fit.

In Short

• Respond professionally to customer inquiries via WhatsApp, providing timely updates and support
• Collaborate with the team using Asana to manage and complete tasks
• Design creative car lease ads in Canva using dealership images and pricing sheets
• Use Xdesk Pro to calculate monthly car pricing and finance estimates based on term lengths and mileage caps
• Maintain and update vehicle listings and pricing across relevant platforms
• Coordinate with internal staff and licensed insurance contacts for smooth transaction processing
• Engage with customers about cars, features, and leasing options—with real enthusiasm and knowledge

Requirements

• Familiarity with (or fast learner of) Asana, Canva, and Xdesk Pro
• Outstanding written communication and a courteous, professional tone
• Strong attention to detail and ability to multitask chats and tasks
• Previous experience in customer service and/or digital marketing is a plus
• Passion for cars is a must—bonus points if you genuinely enjoy talking shop
• Able to work independently and take initiative when needed
• Comfortable with limited calling duties; insurance calls are handled by licensed staff

Benefits

• Remote work flexibility
• Collaborative team environment
• Opportunity to work in the car leasing industry