Remote Customer Service Representative

Overview

We are seeking a Remote Customer Service Representative to provide exceptional customer service from the comfort of your home.

In Short

• Manage incoming calls and customer inquiries
• Build sustainable relationships with customers
• Provide accurate information using appropriate tools
• Meet sales targets and call handling quotas
• Handle customer complaints and provide solutions
• Keep records of customer interactions
• Follow communication procedures and guidelines
• Engage customers proactively
• Flexible schedule with various shift options
• Paid training provided

Requirements

• Proven customer support experience
• Strong phone contact handling skills
• Excellent communication and presentation skills
• Ability to adapt to different customer personalities
• High school degree required
• Ability to multi-task and manage time effectively

Benefits

• Dental and vision insurance
• Flexible schedule options
• Paid time off
• Work from home opportunity
• Paid training provided