Senior User Experience Researcher - Remote

Overview

The Senior User Experience Researcher will join a team dedicated to creating impactful digital products and services for young people and educators. This role involves leading user research activities to enhance understanding of user needs and behaviors.

In Short

• Conduct qualitative and quantitative user research.
• Collaborate with product teams to inform design decisions.
• Engage stakeholders through clear presentation of findings.
• Mentor junior team members in research practices.
• Utilize various research methodologies including usability tests.
• Work in an agile environment with collaboration tools.
• Identify opportunities for improving UX research practices.
• Plan and prioritize research activities aligned with product goals.
• Analyze user behavior using qualitative and quantitative data.
• Contribute to enhancing user interface and content design.

Requirements

• Significant experience in digital User Experience Research.
• Expertise in conducting diverse research methodologies.
• Ability to produce actionable insights reports.
• Strong knowledge of user interface and content design.
• Excellent communication skills for stakeholder engagement.
• Proactive approach and problem-solving skills.
• Interest in education related to computing and digital making.

Benefits

• 25 days’ annual leave, increasing to 30 after five years.
• Company-wide close down for 3 days at the end of the year.
• Generous pension scheme with employer contributions.
• Private healthcare coverage.
• Life assurance and long-term illness insurance.
• Investment in professional development.
• Flexible work hours to accommodate personal commitments.
• Generous family leave policy.
• Cycle-to-work scheme and season ticket loan.