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Virtual Office Clerk - Remote

Posted 15 hours ago
Customer Service
Full Time
Canada

Overview

Join R & R Everclear, Inc., a dynamic player in the building construction industry with a rich history rooted in quality and exceptional customer service since 1996. As a Virtual Office Clerk, you'll become an integral part of our small but dedicated team, championing our mission to ensure customer satisfaction. We're looking for someone who embodies our core values of accessibility, creativity, empowerment, growth, hard work, honesty, and teamwork. This role requires a detail-oriented individual who can manage administrative tasks efficiently while supporting our mission-driven business. If you're eager to contribute to a company that values its employees and offers opportunities for personal and professional growth, we'd love to hear from you. Embrace the chance to work in a supportive environment where your efforts directly impact our success and the satisfaction of our customers.

In Short

  • Manage and organize digital files and documents to ensure efficient retrieval and storage within the company's systems.
  • Handle customer inquiries via email and phone, providing exceptional service and resolving issues promptly to maintain high levels of customer satisfaction.
  • Assist in scheduling and coordinating appointments, meetings, and travel arrangements for the management team.
  • Prepare and process invoices, purchase orders, and other financial documents with accuracy and attention to detail.
  • Support the team by conducting research, compiling reports, and assisting with various administrative projects as needed.

Requirements

  • Proven experience as a Virtual Office Clerk or similar role, preferably within the building construction industry.
  • Strong organizational and communication skills to effectively manage remote office tasks and facilitate teamwork.
  • Proficiency in using office software and virtual communication tools to ensure efficient operations and customer satisfaction.
  • Attention to detail and the ability to multitask in a fast-paced environment, demonstrating creativity and problem-solving skills.
  • A commitment to the company's values of accessibility, honesty, and hard work to contribute to personal and company growth.

Benefits

  • Above-average compensation
  • Additional vacation days
  • Remote work
R & R Everclear logo

R & R Everclear

R & R Everclear, Inc. is a family-owned business established in 1996, specializing in the swimming pool industry. Founded by brothers Scott and Andy Ravert, the company is renowned for its commitment to excellence, exceptional customer service, and high-quality workmanship. As a leader in building construction with a focus on swimming pool services, R & R Everclear is dedicated to ensuring complete customer satisfaction. The company values accessibility, creativity, empowerment, growth, hard work, honesty, and teamwork, fostering a dynamic environment where employees can significantly contribute to operations and collaborate effectively across departments.

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