Account Manager, Programmatic/DSP - Remote

Overview

PulsePoint is seeking talented Account Managers to manage client relationships and oversee programmatic campaigns in the healthcare technology sector.

In Short

• Own the relationship between PulsePoint and clients.
• Serve as the primary point of contact for all post-sale client requests.
• Partner with internal teams to provide actionable insights on campaign performance.
• Lead client calls and business reviews.
• Coordinate monthly billing with clients and internal teams.
• Develop a thorough understanding of products to upsell and cross-sell.
• Ensure successful delivery of reporting to clients.
• Experience in digital account management is crucial.
• Work hours are 9am-6pm EST.
• Open to hybrid or fully remote work options.

Requirements

• 2+ years in a client-facing role in Account Management or Media Planning.
• BA/BS in Business or a related field.
• Understanding of media planning and success metrics.
• Experience in an interactive agency or consulting is a plus.
• Detail-oriented with strong multitasking abilities.
• Familiarity with analytics tools and campaign optimization.
• Strong interpersonal and communication skills.
• Passion for customer service.
• Ability to analyze campaign data for optimal results.
• Understanding of the programmatic market preferred.

Benefits

• Comprehensive healthcare with medical, dental, and vision options.
• 401(k) Match.
• Generous paid vacation and sick time.
• Paid parental leave & adoption assistance.
• Annual tuition assistance.
• Wellness program and group volunteer opportunities.
• Referral bonus program.
• Compensation package includes base salary, annual bonus, and quarterly incentives.
• Work in a fast-growing healthcare technology company.
• Opportunity to develop and grow in your career.