Delivery Manager - Remote

Overview

We are looking for an experienced Delivery Manager to strengthen client relationships, ensure outstanding service delivery, and drive business growth across multiple IT accounts. This is a senior leadership role focused on delivery excellence, people management, and strategic account development.

In Short

• Build and maintain long-term, trusted partnerships with key clients.
• Serve as the primary point of contact and ensure client satisfaction.
• Oversee end-to-end project delivery, meeting deadlines, budgets, and quality standards.
• Act as the escalation point for complex delivery or performance issues.
• Identify and develop new opportunities within existing client accounts.
• Propose tailored IT and staffing solutions.
• Collaborate with senior leadership for strategic plans.
• Analyze performance data and market trends.
• Build, mentor, and manage cross-functional delivery teams.
• Monitor account profitability and prepare reports.

Requirements

• 6+ years of IT industry experience, including 4+ years in Delivery Management.
• Proven experience managing large-scale accounts.
• Strong leadership, organizational, and problem-solving skills.
• Excellent client-facing and communication abilities.
• Deep understanding of software delivery processes.

Benefits

• Flexible remote working environment.
• Opportunity to work with international teams.
• Potential for business trips within the MENA region.
• Engagement in strategic decision-making.
• Professional growth and development opportunities.