Data and Technical Support Manager - Remote

Overview

The Data and Technical Support Manager will ensure seamless technical operations for the Distributed Organizing program, providing critical support to volunteer teams and maintaining program software systems.

In Short

• Remote position based in the United States.
• Salary range of $7,280 - $8,190/month.
• Manage program software and technical infrastructure.
• Provide immediate technical support to volunteers.
• Maintain data integrity and system performance.
• Monitor digital platforms and communications.
• Requires 1-2 years of technical support experience.
• Strong problem-solving and communication skills are essential.
• Experience with campaign technology stacks preferred.
• Commitment to protecting democracy and increasing voter turnout.

Requirements

• 1-2 years of technical support, database management, or systems administration experience.
• Exceptional attention to detail and strong problem-solving skills.
• Experience providing technical support to non-technical users.
• Comfortable using and troubleshooting CRM databases.
• Advanced experience with Google Workspace.
• Curious and resourceful in exploring new technical solutions.
• Ability to manage multiple technical support requests simultaneously.
• Empathetic communication skills for assisting volunteers.

Benefits

• Employer-sponsored health, dental, and vision insurance.
• Flexible Spending Account (FSA).
• Paid time off and paid holidays.