Customer Service Officer Offshore - Remote

Posted 8 weeks ago

Customer Service

Full Time

Worldwide

Overview

PRISM+ is a fast-growing consumer electronics company based in Singapore, known for its high-quality TVs and monitors. We are currently seeking a Customer Service Officer Offshore to join our dynamic team. This role offers the flexibility of working remotely from anywhere in the world.

In Short

Respond to customer inquiries and provide accurate information and assistance
Troubleshoot and resolve customer issues related to our products
Ensure timely and effective communication with customers
Collaborate with internal teams to address customer concerns and provide feedback for improvements
Maintain thorough knowledge of our products, promotions, and company policies

Requirements

Strong communication skills
Ability to troubleshoot and resolve issues
Experience in customer service
Familiarity with email, live chat, and phone support
Knowledge of consumer electronics is a plus

Benefits

Work remotely from anywhere in the world
Flexible working hours
Opportunity to work with a dynamic team
Gain experience in a fast-growing company

PRISM+

PRISM+ is a dynamic company specializing in air conditioning solutions, dedicated to providing exceptional customer service and efficient operational management. With a focus on timely installations and servicing, PRISM+ emphasizes the importance of training and performance management for its technical personnel. The company values data-driven decision-making, aiming to enhance efficiency through process improvements and accurate record-keeping. PRISM+ fosters a supportive work environment, offering various employee benefits, including annual leave, performance bonuses, and a range of perks to ensure a positive workplace culture.

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