Customer Service Officer - Remote

Overview

PRISM+ is a Singapore-based consumer electronic brand company selling consumer electronics such as TV’s and gaming monitors.

In Short

• Maintain a positive and never-say-die attitude to promote or maintain a healthy culture across the team
• Work with customers in answering their queries and providing them the necessary support.
• Liaise with internal and external partners to ensure that customer requests and/or transactions are fulfilled within an acceptable timeline.
• Maintain a high-quality service standard that falls in line with the company’s customer experience strategy.

Requirements

• Excellent problem solving skills
• Strong communication skills (both written and oral)
• Interpersonal skills
• Self-motivated
• Ability to maintain a positive attitude

Benefits

• Opportunity to acquire high-level skills relevant to the role
• Potential for future career opportunities