Account Manager – Schwerpunkt Up- und Cross-Selling - Remote

Overview

PowerUs is building the ultimate career platform for qualified skilled workers. Our platform helps workers find jobs they love and supports them on their career path – from training to retirement. At the same time, we assist companies in quickly hiring qualified skilled workers, especially in the dynamic field of renewable energies, including the solar and wind sectors. Qualified workers are the most crucial missing link in the transition to renewable energy.

In Short

• Strategic customer care and development of a fixed customer portfolio.
• Proactively identify growth potentials with existing customers.
• Provide customer-oriented consulting based on deep product understanding.
• Engage in proactive communication with customers.
• Focus on customer retention and renewal.
• Manage multiple customers efficiently.
• Optimize processes in collaboration with internal stakeholders.
• Maintain transparent CRM documentation of activities.

Requirements

• Experience in a B2B customer-oriented role, ideally in Customer Success, Account Management, Sales, or Consulting.
• Experience in onboarding accounts and sustainable collaboration with new and existing customers.
• Deep experience in up-selling and cross-selling.
• Strong problem understanding and solution skills.
• Commitment to customer success.
• Proactive communication skills.
• Fluent in German and professional proficiency in English.

Benefits

• Competitive salary including employee participation.
• Flexibility to work remotely across Germany or from our vibrant office in Berlin.
• 30 days of vacation for rest and recharge.
• Annual budget for Learning & Development.
• Mobility flat rate of €50/month for sharing services.
• Bright, open office with a stunning rooftop terrace and unlimited drinks and snacks.
• Discounts for Urban Sports Club or Gym Pass.
• Significant influence on company strategy from the start.