Support Analyst - Clinical Team - Remote

Overview

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care.

In Short

• Join a leading healthcare technology platform.
• Provide end-user support to a diverse base of professionals.
• Act as the first point of contact for technology-related issues.
• Expand your technical skills.
• Deliver exceptional customer service.
• Work in a dynamic environment.
• Be part of a team making a real impact.
• Engage in meaningful work alongside incredible colleagues.
• Opportunities for career advancement.
• Contribute to healthcare across North America.

Requirements

• Motivated individual with a passion for customer service.
• Ability to handle a wide range of technology-related issues.
• Strong communication skills.
• Technical aptitude.
• Team player.
• Experience in a support role is a plus.
• Willingness to learn and grow.
• Ability to work in a fast-paced environment.
• Commitment to delivering high-quality support.
• Understanding of healthcare technology is beneficial.

Benefits

• Vibrant company culture.
• Opportunities for professional development.
• Impactful work in healthcare.
• Supportive team environment.
• Recognition as a top employer.
• Access to resources for career growth.
• Engagement in meaningful projects.
• Work-life balance initiatives.
• Competitive compensation.
• Health and wellness benefits.