Bingo Chat Moderator - Remote

Overview

As a Bingo Chat Moderator, you will engage with players in online chat rooms, fostering a friendly atmosphere and ensuring a positive experience while maintaining brand reputation.

In Short

• Engage in text-based online chats as a chat moderator.
• Welcome and engage players in chat rooms.
• Build rapport with players and encourage participation.
• Maintain brand reputation and meet performance targets.
• Provide updates on promotions and site-related information.
• Ensure adherence to chat room etiquette guidelines.
• Assist players with game-related information.
• Host scheduled chat games for player entertainment.
• Work shifts and independently or as part of a team.
• Handle demanding situations with diplomacy and patience.

Requirements

• Fluency in English.
• Excellent communication and computer skills.
• Ability to build trust and positive relationships.
• Tactful approach to enforcing chat rules.
• Ability to prioritize tasks effectively.
• Previous experience in online customer support is a plus.

Benefits

• Remote work flexibility from any town or city in Bulgaria.
• Performance bonuses and opportunities for internal growth.
• Comprehensive health and dental insurance plans.
• 25 days of paid annual leave for work-life balance.
• Company-sponsored training programs and seminars.
• Celebration bonuses for life events.