Business Operations Specialist - Remote

Overview

The Business Operations Specialist is an operational role, responsible for the oversight of company accounting, standards, and documentation. This role assists with oversight of processes and operations, and serves as the point of contact for the business in a few contexts. This is a Management and Executive Assistant position, and on-the-job training is provided. There are opportunities for advancement.

In Short

• Customer service is the top priority.
• Manage billing and accounting tasks.
• Oversee time logging and team standards.
• Onboard new projects and manage operational tasks.
• Assist with resource planning for project deliverables.
• Use Jira for project management.
• Communicate effectively with team and clients.
• Participate in regular management meetings.
• Assist with executive tasks as needed.
• Ensure project profitability and client satisfaction.

Requirements

• Some project management experience.
• Strong customer service-oriented mindset.
• Impeccable communication skills.
• Empathetic and compassionate with people.
• Organized and motivated.
• Ethical and trustworthy.
• Ability to self-QA work.
• Proactive with workload.
• Ability to discuss constructive criticism.
• Strong analytical problem-solving skills.

Benefits

• On-the-job training provided.
• Opportunities for advancement.
• Work in a supportive team environment.
• Flexible working hours.
• Engagement with diverse projects.