Care Navigator - Spanish Fluency Required - Remote

Overview

The Care Navigator is a remote, medically trained professional who provides essential clinical and administrative support to ensure seamless care coordination and an excellent member experience.

In Short

• Provide clinical and administrative support for care coordination.
• Manage communication and workflow tasks across EHR systems.
• Answer incoming clinical phone calls and resolve patient needs.
• Prepare charts for upcoming visits ensuring accuracy.
• Collaborate with providers to close loops on labs and referrals.
• Conduct virtual visit clinical intake.
• Support provider efficiency by managing orders and documentation.
• Participate in staff meetings and training sessions.
• Contribute to continuous improvement initiatives.
• Work independently while collaborating with a dispersed team.

Requirements

• High school diploma or equivalent required.
• Completion of a Medical Assistant program preferred.
• 2 - 5 years of experience as a Medical Assistant required.
• Experience with telehealth or remote patient care preferred.
• Proficiency in EHR systems, eClinicalWorks experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to manage multiple priorities effectively.
• Empathetic approach to patient care.
• Ability to work independently in a remote environment.

Benefits

• Work remotely with a flexible schedule.
• Opportunity to contribute to patient care and organizational goals.
• Collaborate with a supportive clinical team.
• Engage in continuous improvement initiatives.
• Professional development opportunities.