Deputy COO - Remote

Overview

The Deputy COO at Pearl Health will serve as a key executive leader responsible for driving operational excellence across the organization, reporting directly to the COO. This strategic role will oversee multiple critical domains including benchmark accuracy, Medicaid enrollment, MA performance operations, internal operations maturity, and enterprise-wide process optimization.

In Short

• Partner with the COO and other leaders to define, refine and execute Pearl Health's operational plan
• Oversee critical business units including benchmark accuracy, MA performance, internal operations and automation, and beneficiary enrollment in government programs
• Champion automation of repetitive tasks and workflows across departments
• Partner with R&D and Finance leaders to maintain enterprise-wide single sources of truth for key data sources
• Design comprehensive KPI frameworks that drive accountability across all levels
• Translate complex operational data into strategic insights
• Oversee Pearl’s provider engagement strategy
• Build scalable training programs for provider excellence
• Orchestrate cross-departmental initiatives
• Negotiate and manage multi-million dollar vendor contracts

Requirements

• 7+ years of operational leadership experience
• Proven success scaling operations in fast-paced companies
• Track record of accelerating performance across multiple operational domains
• Experience in process optimization and operational transformation
• History of successful collaboration with C-suite executives

Benefits

• Annual discretionary bonus
• Equity options
• Remote work flexibility
• Inclusive work environment