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Croatian-Speaking Customer Service Representative for Booking.com - Remote

Posted Yesterday
Customer Service
Full Time
Greece

Overview

Patrique Mercier Recruitment ES is excited to announce a remote work opportunity for Croatian-speaking individuals to join the Customer Service team supporting Booking.com from home in Greece! If you are passionate about travel and enjoy assisting customers, this role offers flexibility and the chance to contribute to a leading online travel platform. You will provide exceptional support to Croatian-speaking customers, ensuring their booking experience is smooth and enjoyable from the comfort of your home.

In Short

  • Provide outstanding customer service to Croatian-speaking clients via phone, email, and live chat.
  • Assist customers with booking inquiries, modifications, cancellations, and general support.
  • Maintain a professional and courteous manner in all interactions.
  • Efficiently document customer interactions to support service quality.
  • Collaborate with team members and Booking.com partners to ensure customer satisfaction.
  • Participate in ongoing training to stay updated on platform features, policies, and customer service best practices.

Requirements

  • Fluency in Croatian, both spoken and written.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage time effectively.
  • Previous experience in customer service is preferred.
  • Familiarity with online booking systems is a plus.

Benefits

  • Flexible working hours from the comfort of your home.
  • Opportunity to work with a leading online travel platform.
  • Ongoing training and development opportunities.
  • Supportive team environment.
  • Competitive compensation package.
Patrique Mercier Recruitment By Cyriel logo

Patrique Mercier Recruitment By Cyriel

Patrique Mercier Recruitment By Cyriel is a dedicated recruitment agency focused on connecting compassionate professionals with opportunities in the elderly care sector. With a commitment to enhancing the quality of life for elderly individuals, the company offers flexible remote roles that allow caregivers to provide essential support and companionship from the comfort of their homes. By prioritizing empathy and proactive engagement, Patrique Mercier Recruitment aims to make a meaningful impact in the lives of clients while fostering a supportive environment for its employees.

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