Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted 33 weeks ago
Customer Service
Full Time
Worldwide

Overview

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

In Short

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Experience in customer service preferred
  • Problem-solving skills
  • Empathy and patience

Benefits

  • Flexible working hours
  • Opportunity for growth and advancement
  • Comprehensive training programs
  • Supportive team environment
Path-Arc logo

Path-Arc

Path-Arc is a customer-centric organization dedicated to providing exceptional service and support to its clients. The company values empathy and efficiency, ensuring that customer inquiries are handled with care and precision. With a focus on continuous improvement and team collaboration, Path-Arc fosters an environment where employees can thrive and grow, offering opportunities for upward mobility and flexible work arrangements. The company is committed to maintaining high standards in customer service while providing comprehensive benefits, including health insurance and retirement plans.

Share This Job!

Save This Job!

Similar Jobs:

A.G.L.I.K

Customer Service Representative - Remote

AO Globe Life - Ibrahim Kasseh

2 days ago

Join our team as a Remote Customer Service Representative, helping customers with inquiries and problem-solving from the comfort of your home.

Worldwide
Full-time
Customer Service
Wellpartner logo

Customer Service Representative - Remote

Wellpartner

3 days ago

Join CVS Health as a Customer Service Representative, providing essential support to members while working remotely.

USA
Full-time
Customer Service
$17.00 - $25.65/hour
HealthAxis Group logo

Customer Service Representative - Remote

HealthAxis Group

3 days ago

Join HealthAxis as a Customer Service Representative to assist members and providers with their inquiries and enhance their experience.

USA
Full-time
Customer Service

A.I.L.I.C

Customer Service Representative - Remote

American Income Life Insurance Company

4 days ago

We are seeking a Customer Service Representative with excellent communication skills to join our expanding team.

USA
Full-time
Customer Service

IHRDC

Customer Service Representative - Remote

IHRDC

4 days ago

We are looking for a Customer Service Representative to provide exceptional support to our team and clients.

USA
Full-time
Customer Service