Commercial Manager BPO - Remote

Overview

The Commercial Manager of BPO will be responsible for leading the commercial strategy of the company's BPO unit, focusing on selling innovative solutions, identifying growth opportunities, and maximizing revenue.

In Short

• Develop and execute commercial strategies for BPO market positioning.
• Identify and close business opportunities in BPO and Shared Services.
• Lead and motivate a high-performance sales team.
• Manage client relationships to ensure satisfaction and loyalty.
• Monitor and analyze commercial performance and report to management.
• Participate in prospecting new clients and negotiating contracts.
• Collaborate with operations, technology, finance, and HR teams.
• Contribute to long-term strategic planning and innovative solutions.

Requirements

• University degree in Business Administration, Marketing, Industrial Engineering, or related fields.
• Over 5 years of experience in sales and BPO management.
• Proven experience in leading sales teams and achieving growth targets.
• Deep knowledge of the BPO market across various industries.
• Strong analytical, negotiation, and problem-solving skills.
• Excellent communication skills, both internally and with clients.
• Advanced English (preferred).

Benefits

• A dynamic and constantly growing work environment.
• Opportunities for professional development and growth.
• Hybrid work model with flexible hours.
• Competitive compensation package based on experience and performance.