Resident Account Assistant - Remote

Overview

We are seeking a detail-oriented Resident Account Assistant to manage lease renewals, move-ins, and accounting tasks for property management operations. This role focuses on backend processes, including financial reporting, compliance with multi-state regulations, and workflow optimization.

In Short

• Manage lease renewals and move-in procedures, focusing on backend operations without direct customer interaction.
• Handle transactions, ledgers, and financial reporting for property management.
• Resolve billing discrepancies, double charges, and unauthorized transactions.
• Utilize Yardi Voyager for accounting and property management tasks.
• Prepare and maintain accurate reports, dashboards, and task documentation.
• Collaborate with the team to streamline workflows and refine processes.
• Contribute to and follow a centralized playbook for task management.
• Adapt to multi-state property management requirements and ensure compliance.
• Interpret legal documents with attention to compliance regulations.
• Perform tasks with attention to detail and effective time management.
• Communicate efficiently using email, Microsoft Office Suite, and Excel.

Requirements

• Detail-oriented with strong organizational skills.
• Experience with Yardi Voyager is preferred.
• Knowledge of financial reporting and compliance regulations.
• Ability to manage multiple tasks and deadlines.
• Proficient in Microsoft Office Suite, especially Excel.
• Strong communication skills, both written and verbal.
• Experience in property management is a plus.

Benefits

• Opportunity to work remotely.
• Competitive salary.
• Professional development opportunities.
• Supportive team environment.