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Resident Account Assistant - Remote

Posted 11 weeks ago

Overview

We are seeking a detail-oriented Resident Account Assistant to manage lease renewals, move-ins, and accounting tasks for property management operations. This role focuses on backend processes, including financial reporting, compliance with multi-state regulations, and workflow optimization.

In Short

  • Manage lease renewals and move-in procedures, focusing on backend operations without direct customer interaction.
  • Handle transactions, ledgers, and financial reporting for property management.
  • Resolve billing discrepancies, double charges, and unauthorized transactions.
  • Utilize Yardi Voyager for accounting and property management tasks.
  • Prepare and maintain accurate reports, dashboards, and task documentation.
  • Collaborate with the team to streamline workflows and refine processes.
  • Contribute to and follow a centralized playbook for task management.
  • Adapt to multi-state property management requirements and ensure compliance.
  • Interpret legal documents with attention to compliance regulations.
  • Perform tasks with attention to detail and effective time management.
  • Communicate efficiently using email, Microsoft Office Suite, and Excel.

Requirements

  • Detail-oriented with strong organizational skills.
  • Experience with Yardi Voyager is preferred.
  • Knowledge of financial reporting and compliance regulations.
  • Ability to manage multiple tasks and deadlines.
  • Proficient in Microsoft Office Suite, especially Excel.
  • Strong communication skills, both written and verbal.
  • Experience in property management is a plus.

Benefits

  • Opportunity to work remotely.
  • Competitive salary.
  • Professional development opportunities.
  • Supportive team environment.

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