Systems Administrator - Remote

Overview

The Information Systems Administrator supports and improves OpenSesame’s internal IT systems, resolving escalated issues, managing core tools, and driving automation and security initiatives.

In Short

• Join a proactive team in a remote-first role based in Mexico or Argentina.
• Support and enhance internal IT systems.
• Resolve escalated IT support tickets.
• Manage core tools and drive automation initiatives.
• Work with various IT tools including Jamf and Google Workspace.
• Participate in internal security compliance audits.
• Identify and implement automation solutions.
• Engage in cross-training of Help Desk Support personnel.
• Contribute to team projects and improve internal processes.
• Demonstrate ownership of IT tools and systems.

Requirements

• Experience in IT systems administration.
• Proficiency in Jamf, Google Workspace, and Okta.
• Ability to manage escalated IT support tickets.
• Strong problem-solving skills.
• Experience with automation tools.
• Familiarity with security compliance practices.
• Excellent communication skills.
• Proactive and hands-on approach.
• Ability to work in a fast-paced environment.
• Track record of delivering excellent results.

Benefits

• Remote-first working environment.
• Opportunities for professional development.
• Engagement with a diverse team.
• Focus on pay transparency and equity.
• Involvement in strategic projects.
• Supportive company culture.
• Access to a wide range of training courses.
• Performance-driven work atmosphere.
• Flexible working hours.
• Participation in innovative IT solutions.