Remote Otter LogoRemoteOtter

Hotel Reservationist - Remote

Posted 3 days ago

Overview

Are you detail-oriented and passionate about delivering exceptional customer service? We’re offering a lucrative business opportunity for individuals eager to thrive in the travel industry using the tools and support from our host agency. As a Hotel Reservationist, you’ll manage bookings and room reservations for clients, while building and running your own business.

In Short

  • Manage hotel reservations, handle inquiries, bookings, and confirm room availability.
  • Assist guests across various channels with inquiries, changes, and cancellations.
  • Ensure smooth check-in and check-out processes, addressing any special requests or concerns.
  • Collect payment information, process reservations, and issue invoices or receipts.

Requirements

  • Strong communication and interpersonal skills with a professional demeanor.
  • Excellent organizational and multitasking skills.
  • Attention to detail and accuracy.
  • Ability to work both independently and in a team environment.
  • Knowledge of travel destinations, attractions, and travel-related services.
  • Exceptional customer service and problem-solving abilities.
  • Passion for travel and helping clients create memorable experiences.
  • 18+ years old.
  • Proficient in English (bilingual is a plus).

Benefits

  • Remote work with a flexible schedule.
  • Travel perks and discounts for both personal and professional travel.
  • Free training, familiarization (FAM) trips, and ongoing support from a collaborative team.

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