Hotel Reservationist - Remote

Overview

Are you detail-oriented and passionate about delivering exceptional customer service? We’re offering a lucrative business opportunity for individuals eager to thrive in the travel industry using the tools and support from our host agency. As a Hotel Reservationist, you’ll manage bookings and room reservations for clients, while building and running your own business.

In Short

• Manage hotel reservations, handle inquiries, bookings, and confirm room availability.
• Assist guests across various channels with inquiries, changes, and cancellations.
• Ensure smooth check-in and check-out processes, addressing any special requests or concerns.
• Collect payment information, process reservations, and issue invoices or receipts.

Requirements

• Strong communication and interpersonal skills with a professional demeanor.
• Excellent organizational and multitasking skills.
• Attention to detail and accuracy.
• Ability to work both independently and in a team environment.
• Knowledge of travel destinations, attractions, and travel-related services.
• Exceptional customer service and problem-solving abilities.
• Passion for travel and helping clients create memorable experiences.
• 18+ years old.
• Proficient in English (bilingual is a plus).

Benefits

• Remote work with a flexible schedule.
• Travel perks and discounts for both personal and professional travel.
• Free training, familiarization (FAM) trips, and ongoing support from a collaborative team.