Remote Hotel Reservationist

Overview

We're actively seeking an individual with a keen eye for detail and a customer-centric approach to join our team as a Remote Hotel Reservationist. If you possess exceptional communication skills, exude warmth, and have a genuine passion for hospitality, we warmly invite you to join us! Comprehensive training will be provided to set you up for success.

In Short

• Handle hotel reservations, including inquiries, bookings, and confirming room availability
• Interact with guests via phone, email, and in-person to address reservation inquiries, changes, and cancellations
• Assist guests during check-in and check-out, ensuring a smooth process and addressing special requests or concerns
• Collect payment information, process reservations, and issue invoices or receipts as necessary
• This remote role offers the flexibility to work from the comfort of your home or any location with an internet connection.
• Prioritize work-life balance, allowing you to manage your workload according to your lifestyle.
• Opportunity to take charge of your financial future and establish your own business within our framework.
• Determine your income potential with support and resources provided.
• Not just a job; a chance to turn your passion into a flourishing career.

Requirements

• Excellent communication and interpersonal skills with a courteous and welcoming demeanor
• Organizational and multitasking abilities
• Attention to detail and accuracy
• Ability to work independently and collaboratively as part of a team
• Strong knowledge of travel destinations, attractions, and various travel products and services
• Exceptional customer service and problem-solving abilities
• Passion for travel and a desire to help others create memorable experiences
• Must be 18 years or older
• Must speak/read English fluently; bilingual skills are a plus

Benefits

• Remote position with a flexible work environment
• Competitive salary
• Travel perks and discounts for personal and professional travel
• Free training and Familiarization (FAM) Trips
• Supportive team