Banco de Talentos (Pessoas com Deficiência) - Atendimento ao Cliente, Ouvidoria, Prevenção a Fraudes e Outras - Remote

Overview

The Nubank Talent Bank is a recruitment initiative aimed at individuals with disabilities, allowing them to be considered for future job openings based on their profiles.

In Short

• Opportunity to join Nubank's Talent Bank for future job openings.
• Focus on customer service roles, including fraud prevention and data labeling.
• Profiles will be analyzed by recruitment specialists.
• Open to all individuals with disabilities.
• Experience in customer service channels is preferred.
• Knowledge of Portuguese language norms is required.
• Flexibility and creativity in problem-solving are essential.
• Experience with technology tools like Office or Google Sheets is necessary.
• Remote work with occasional office presence.
• Diversity and inclusion are key values at Nubank.

Requirements

• Experience in customer service.
• Proficiency in Portuguese.
• Ability to adapt to different customer profiles.
• Experience in problem-solving.
• Familiarity with technology tools.
• Basic English is a plus.
• Experience with sensitive cases or fraud is advantageous.
• Courses related to fraud are a plus.
• Experience in premium services is a plus.
• Data analysis skills are beneficial.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Engagement in meaningful customer interactions.
• Possibility of career growth within Nubank.
• Flexible work arrangements.
• Access to training and development resources.