Intake Specialist (Part-Time) - Remote

Overview

NOCD is the #1 telehealth provider for the treatment of obsessive-compulsive disorder (OCD). We create access to online therapy for people with OCD through our telehealth platform.

In Short

• Provide extraordinary customer experience.
• Responsible for inside sales and patient advocacy.
• Sell tele-therapy services via phone, text, and email.
• Complete the intake process for new patients.
• Coordinate appointments and provide post-sales support.
• No cold calling involved.
• Work in a goal-oriented team environment.
• Part-time schedule available.
• Engage with a mission-driven team.
• Enhance the reputation of NOCD by creating a positive customer experience.

Requirements

• Empathy-driven relationship building skills.
• 1-3 years of inside sales or related experience.
• Detail-focused and technologically savvy.
• Ability to adapt in a fast-paced environment.
• Thrive under moderate pressure in a sales environment.
• High School Diploma or GED required; Bachelor's degree preferred.
• Excellent communication and interpersonal skills.
• Must be perceived as caring and professional by patients.

Benefits

• Challenging and engaging startup environment.
• Outstanding, mission-driven team atmosphere.
• Part-time (20 hours/week) shift available.
• Flexible scheduling options.