Hubspot CRM Specialist - Remote

Overview

Nivoda’s growth trajectory has skyrocketed over the past 12 months, and we continue to expand across new regions at an unprecedented pace. Our DNA centers on understanding our customers' needs and offering them a seamless experience. With a growing team based in major cities worldwide, including London, New York, Hong Kong, and Mumbai, Nivoda is becoming the go-to marketplace for the global jewelry industry.

We aim to be bold, innovative, and relentless in our pursuit of excellence as we transform an industry steeped in tradition. As a HubSpot Support Executive, you will play a crucial role in maintaining and optimizing the tools that power our revenue teams to scale to 10-figure GMV.

In Short

• Manage and maintain the HubSpot CRM platform.
• Provide first-line support for troubleshooting technical issues.
• Implement and manage HubSpot workflows and integrations.
• Train team members on best practices for using HubSpot.
• Monitor data quality and develop reports for performance metrics.
• Identify inefficiencies in HubSpot workflows and recommend improvements.
• Collaborate with sales, marketing, and customer success teams.
• Act as the point of contact for HubSpot-related queries.
• Support stakeholders in setting up campaigns and lead allocation.
• Assist in designing scalable processes for revenue team growth.

Requirements

• 4+ years of experience in HubSpot administration or CRM support roles.
• Experience in a sales, marketing, or revenue operations environment is preferred.
• Strong understanding of HubSpot workflows, sequences, and reporting.
• Familiarity with data management and troubleshooting within a CRM.
• Ability to analyze data and generate actionable insights.
• Experience managing multiple tasks in a fast-paced environment.
• Excellent interpersonal and written communication skills.
• Focused on accuracy and quality of work.
• Basic knowledge of reporting tools and data management is a plus.

Benefits

• Opportunity to work in a rapidly growing company.
• Collaborative and innovative work environment.
• Chance to make a significant impact on the revenue team’s success.
• Access to training and development resources.
• Flexible working arrangements.