Executive, Customer Success (Analytics & Insights) - Remote

Overview

The Executive, Customer Success (Analytics & Insights) at NielsenIQ is responsible for transforming client services through data analysis and reporting, ensuring high-quality delivery and client satisfaction.

In Short

• Summarize data in tables, charts, and graphs.
• Analyze and interpret sales and consumer data.
• Deliver reports and presentations with recommendations.
• Review data for errors and inconsistencies.
• Use internal tools and data sources effectively.
• Manage client expectations and interactions.
• Discuss analysis design with clients.
• Calculate Quantified Business Opportunities.
• Support project time and cost-effectiveness.
• Inspire and collaborate with peers.

Requirements

• Bachelor’s Degree with a minimum GPA of 2.5.
• Fresh Graduates are welcome to apply.
• Strong analytical and business acumen skills.
• Excellent communication and presentation skills.
• Ability to work independently in a digital environment.
• Strong organizational and interpersonal skills.
• Good client service skills in English and Thai.
• Proficiency in Microsoft Office, especially PowerPoint and Excel.
• Retail data experience is a plus.
• Basic knowledge of statistics is an advantage.

Benefits

• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning access.
• Employee Assistance Program (EAP).