Freelance Technical Writer - Remote

Overview

We are looking for a Freelance Technical Writer to create and maintain high-quality technical documentation for ng-voice’s IMS solutions, enabling telco operators and developers to effectively deploy and manage our products.

In Short

• Create and maintain high-quality technical documentation.
• Enable telco operators and developers to understand our products.
• Collaborate with engineering and product teams.
• Ensure documentation is accurate and customer-focused.
• Produce user guides, API documentation, and release notes.
• Gather information from subject matter experts.
• Develop tutorials and troubleshooting guides.
• Improve documentation based on user feedback.
• Contribute to internal knowledge bases.
• Follow ng-voice’s standards for documentation.

Requirements

• Experience in technical writing.
• Ability to translate complex concepts into clear documentation.
• Strong collaboration skills with SMEs.
• Proficiency in creating user guides and manuals.
• Attention to detail and adherence to style guidelines.
• Experience in the telecommunications industry is a plus.

Benefits

• Flexible working hours and remote work culture.
• Diverse team environment.
• Fast-growing start-up culture with enterprise maturity.
• Focus on experience over formal degrees.
• Flat hierarchies and entrepreneurial culture.
• Various employee benefits for full-time staff.