Remote Otter LogoRemoteOtter

Travel and Event Booking Specialist - Remote

Posted 9 weeks ago
Customer Service
Full Time
USA

Overview

Are you passionate about travel and seeking a flexible, work-from-home opportunity? Join our globally connected, remote-friendly team, where we specialize in seamless ticketing and travel services for clients worldwide. With decades of industry expertise, we offer a supportive environment where you can build a fulfilling career in travel—no prior experience required!

In Short

  • Assist clients with booking flights, cruises, train tickets, and other travel arrangements
  • Verify availability, pricing, and travel regulations before confirming reservations
  • Ensure bookings align with client preferences, schedules, and budgets
  • Manage modifications, cancellations, and rebookings as needed
  • Communicate via phone, email, and chat to understand travel needs
  • Provide personalized recommendations on routes, airlines, and seating options
  • Address inquiries, resolve booking issues, and handle special requests professionally
  • Maintain accurate records of bookings, payments, and client interactions
  • Process payments and send confirmations promptly
  • Stay informed on airline policies, travel restrictions, and industry trends

Requirements

  • Strong communication skills (bilingual is a plus!)
  • Excellent organization, problem-solving, and attention to detail
  • Customer service or ticketing experience is a bonus—but we’ll train you!
  • Self-motivated and independent, able to thrive in a remote environment
  • Basic computer proficiency (experience with booking platforms & CRM tools is helpful but not required)

Benefits

  • Work from anywhere with a fully remote position
  • Comprehensive training provided—no experience necessary
  • Exclusive travel perks & discounts for personal use
  • Supportive team environment with mentorship and career growth opportunities
  • Unlimited earning potential with performance-based incentives
Newport Associates logo

Newport Associates

Newport Associates is a dynamic travel planning company dedicated to creating unforgettable experiences for both corporate and leisure clients. With a focus on personalized service, the company helps clients design tailored itineraries that cater to their unique preferences and budgets. Newport Associates values ongoing training and industry knowledge, ensuring their team stays informed about the latest travel trends and destinations. The company offers flexible work arrangements, allowing employees to balance their professional and personal lives while working remotely. Passionate about travel and customer satisfaction, Newport Associates is committed to delivering exceptional service and memorable journeys.

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