NOC Technician - Remote

Overview

The NOC Technician is responsible for monitoring and troubleshooting computer systems, networks, and servers to ensure performance and security.

In Short

• Monitor and troubleshoot computer systems, networks, and servers for performance and security issues.
• Diagnose and resolve hardware and software problems on workstations and servers remotely.
• Maintain and update system documentation and logs.
• Collaborate with IT teams to ensure optimal system performance.
• Provide technical support and guidance to external stakeholders via remote tools.

Requirements

• Experience with remote computer troubleshooting and network monitoring tools.
• Strong problem-solving and communication skills.
• Ability to work independently in a remote environment and handle multiple tasks.

Preferred Qualifications

• Certifications such as CompTIA A+, CCNA, or CompTIA Network+.
• Experience with cloud services and virtualization technologies.