NOC Technician - Remote

Overview

We are looking for a dedicated NOC Technician to monitor, maintain, and troubleshoot our client's wired and wireless network systems. The ideal candidate will have a strong background in IT networking, excellent problem-solving skills, and the ability to work overnight shifts and weekends.

In Short

• Analyze, troubleshoot, and evaluate existing wired and wireless network systems.
• Perform routine network maintenance to ensure optimal performance.
• Handle repairs and exchanges of defective devices by opening support cases with vendors.
• Provide technical assistance and support for incoming queries and issues related to network systems.
• Maintain an accurate inventory of network hardware and software assets.
• Monitor network performance and identify potential issues.

Requirements

• Minimum of 2-3 years of experience in IT networking or related fields.
• Experience with network monitoring and help desk support is required.
• Fundamental knowledge of networking, hardware, and software.
• Proficiency with network monitoring tools and techniques.
• CCNA certification or higher is preferred or demonstrated equivalent experience.
• Strong ability to prioritize and multitask in a fast-paced environment.
• Excellent troubleshooting and critical thinking skills.
• Detail-oriented with a commitment to meeting deadlines.

Benefits

• Work Hours: Day Shift 8:30 AM to 5:30 PM IST, Monday to Friday.
• Weekend availability is required.
• Salary: ₹12 - 15 LPA.