Staff Site Reliability Engineer II - Remote

Overview

At Neon, every idea counts and can transform the financial life of Brazilians. We are looking for people who want to contribute with real impact and grow with us!

In Short

• Lead strategic high-complexity projects ensuring technical alignment between different engineering areas.
• Design, manage, and evolve the company's infrastructure ensuring high availability, reliability, performance, and cost-efficiency.
• Define automation standards, deployment pipelines, tools, and best practices to optimize delivery flows and reduce operational risks.
• Structure and enhance platform observability, ensuring visibility, effective alerts, and proactive problem detection.
• Supervise and lead responses to critical incidents, striving for continuous reduction of MTTR and prevention of recurrences.
• Plan capacity and scalability to support business growth and product evolution, anticipating bottlenecks and proposing robust solutions.
• Provide tools, frameworks, and support to development teams, improving developer experience and increasing autonomy in software delivery.
• Act as a technical partner to engineering leadership, influencing prioritization decisions, technological investments, and platform roadmap.
• Mentor engineers of various levels, promoting knowledge dissemination, best practices, and operational excellence.

Requirements

• Solid experience in SRE, Production Engineering, or related fields, working with distributed and large-scale systems.
• Strong background in cloud infrastructure architecture (AWS, GCP, Azure) and hybrid environments.
• Proficiency in automation, CI/CD, infrastructure as code (Terraform, Ansible, etc.) and DevOps practices.
• Advanced knowledge in observability (monitoring, logging, tracing, alerts) and incident management.
• Experience in defining and implementing reliability, scalability, resilience, and cost optimization strategies.
• Experience in programming and scripting languages (Python, Go, Shell, etc.) applied to operations automation.
• Previous experience influencing technical decisions across multiple teams, with negotiation and communication skills with technical and business stakeholders.

Benefits

• Work from anywhere in Brazil.
• Collaborative and innovative environment.
• Opportunity to grow and make a real impact.