Technical Client Specialist - Remote

Overview

We are seeking a proactive and detail-oriented professional to join our team, focusing on the end-to-end management of client payment data, technical operations, and support.

In Short

• Join a team focused on client payment data and technical operations.
• Ensure accuracy and integrity of beneficiary and mandate data.
• Manage payment testing procedures.
• Provide technical support to new and existing clients.
• Enjoy a varied workload from technical problem-solving to client engagement.
• Make impactful decisions from day one.
• Work in a fast-paced environment without layers of approval.
• Contribute to transforming payments for global platforms.
• Be part of a company that values accuracy and timely payments.
• Experience a role that is not just about troubleshooting but also about client success.

Requirements

• Strong analytical skills.
• Technical proficiency in payment systems.
• Excellent communication abilities.
• Detail-oriented approach to data management.
• Proactive problem-solving skills.
• Ability to engage effectively with clients.
• Experience in technical support roles preferred.
• Familiarity with payment processing and cross-border transactions.
• Ability to work independently and make decisions.
• Strong commitment to client success.

Benefits

• Opportunity to work remotely.
• Dynamic work environment.
• Freedom to make impactful decisions.
• Be part of a pioneering company in the payments industry.
• Work with a diverse global client base.
• Engage in a role that combines technical and client-facing responsibilities.
• Contribute to meaningful changes in payment systems.
• Collaborate with a passionate and driven team.
• Potential for career growth within the company.
• Flexible working arrangements.