Staff Consultant, Business - Analysis (Microsoft Dynamics CRM) - Remote

Overview

The Staff Consultant, Business - Analysis role focuses on leveraging Microsoft Dynamics CRM/Dynamics 365 to gather and analyze business requirements, ensuring effective collaboration between stakeholders and development teams.

In Short

• 7+ years of experience as a Business Analyst.
• Strong focus on Microsoft Dynamics CRM/Dynamics 365.
• Knowledge of CRM business processes including Sales, Customer Service, and Marketing.
• Experience in Agile methodologies and story writing.
• Skills in customization and configuration of CRM systems.
• Excellent communication and stakeholder management abilities.
• Familiarity with tools like Azure DevOps and JIRA.
• Ability to work independently and collaboratively across global teams.
• Support UAT and ensure requirements are met.
• Bachelor’s or master’s degree in a related field.

Requirements

• 7+ years of total experience.
• Extensive experience with Microsoft Dynamics CRM/Dynamics 365.
• Strong understanding of business processes in CRM.
• Experience with Agile and Waterfall methodologies.
• Excellent problem-solving skills.
• Strong verbal and written communication skills.

Benefits

• Dynamic and non-hierarchical work culture.
• Opportunity to work with global teams.
• Involvement in exciting projects across various digital mediums.
• Professional growth and development opportunities.