Moventi is a dynamic company specializing in the development and execution of mystery shopping projects aimed at measuring service and consulting performance in service and retail businesses. The company employs silent monitoring techniques to analyze communication behavior in customer interactions, utilizing specially trained staff who assess recorded conversations based on defined criteria. The insights gained from these analyses are used to conduct employee training and improve service quality. Moventi offers a collaborative work environment with a focus on social science research, providing flexible working hours and the possibility of remote work after thorough training.