EV Technician (Commercial) - Remote

Overview

Motiv is a leading manufacturer of medium duty, zero-emission electric trucks and buses, focused on transforming the industry through innovative vehicle technologies.

In Short

• Join Motiv as an EV Field Support Technician to ensure successful deployments of electric trucks.
• Work directly with the Customer Support team to provide high-quality service.
• Diagnose and repair issues with customer-deployed EVs.
• Maintain strong relationships with customers through effective communication.
• Prepare diagnostic reports and updates on troubleshooting.
• Utilize remote monitoring systems to analyze vehicle performance.
• Travel up to 80% for training and customer support.
• Work independently while managing multiple priorities.
• Proficient in Microsoft Office and relevant software systems.
• Contribute to a proactive and customer-centric service environment.

Requirements

• Associates or bachelor’s degree in a technical, science, or engineering field.
• 3–5 years’ experience with relevant technologies.
• Knowledge of high-voltage electrical systems and automotive product development.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills in French and English.
• Ability to work with minimal supervision and meet deadlines.
• Understanding of Controller Area Networks (CAN).
• Ability to analyze complex vehicle data logs.
• Excellent organizational skills and attention to detail.
• Proactive and independent with a strong customer service focus.

Benefits

• Medical, Dental, Vision, HSA, and 401(k) benefits.
• Generous PTO policy and 11 Paid Company Holidays.
• Online training and development programs.
• Bicycle-friendly workplace with storage available.
• Regular company cultural events and happy hours.