Training Consultant Level 1 - Ophthalmology - Remote

Overview

Join ModMed as a Training Consultant Level 1 - Ophthalmology, where you will help train clients on our proprietary medical software, enhancing their skills and improving practice management.

In Short

• Train clients on medical software using various training techniques.
• Establish rapport and credibility with diverse audiences.
• Report software improvements to engineers.
• Help clients adopt best practices for managing their practice.
• Manage client training schedules and workflows.
• Collaborate with various departments to enhance training materials.
• Record client feedback during training.
• Contribute to the creation of training resources.
• Maintain certification on application materials.

Requirements

• Ability to travel 75-90% including weekends.
• 2+ years experience in software training or relevant medical practice.
• Experience in Ophthalmology practice is a plus.
• Good problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Empathetic communicator with a consultative approach.
• Ability to work independently and as part of a team.
• Positive attitude with a customer service focus.
• Excellent time management and organizational skills.
• Basic knowledge of Apple products.

Benefits

• Comprehensive medical, dental, and vision benefits.
• 401(k) matching contributions.
• Generous Paid Time Off and Paid Parental Leave.
• Company paid Life and Disability benefits.
• Professional development opportunities.
• Global presence and in-person collaboration opportunities.
• Weekly catered meals and wellness rooms.