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Training Consultant Level 1 - Ophthalmology - Remote

Posted 1 week ago
Customer Service
Full Time
USA

Overview

Join ModMed as a Training Consultant Level 1 - Ophthalmology, where you will help train clients on our proprietary medical software, enhancing their skills and improving practice management.

In Short

  • Train clients on medical software using various training techniques.
  • Establish rapport and credibility with diverse audiences.
  • Report software improvements to engineers.
  • Help clients adopt best practices for managing their practice.
  • Manage client training schedules and workflows.
  • Collaborate with various departments to enhance training materials.
  • Record client feedback during training.
  • Contribute to the creation of training resources.
  • Maintain certification on application materials.

Requirements

  • Ability to travel 75-90% including weekends.
  • 2+ years experience in software training or relevant medical practice.
  • Experience in Ophthalmology practice is a plus.
  • Good problem-solving and decision-making skills.
  • Excellent written and verbal communication skills.
  • Empathetic communicator with a consultative approach.
  • Ability to work independently and as part of a team.
  • Positive attitude with a customer service focus.
  • Excellent time management and organizational skills.
  • Basic knowledge of Apple products.

Benefits

  • Comprehensive medical, dental, and vision benefits.
  • 401(k) matching contributions.
  • Generous Paid Time Off and Paid Parental Leave.
  • Company paid Life and Disability benefits.
  • Professional development opportunities.
  • Global presence and in-person collaboration opportunities.
  • Weekly catered meals and wellness rooms.

M.M

Modernizing Medicine

Modernizing Medicine is a dynamic healthcare technology company founded in 2010, dedicated to enhancing the medical practice experience through innovative, specialty-specific cloud solutions. With a mission to place doctors and patients at the center of care, the company has grown to over 3,400 team members across various global locations, including Boca Raton, FL, Santiago, Chile, Berlin, Germany, and Hyderabad, India. Recognized as one of the Best Places to Work by the South Florida Business Journal and ranked among the fastest-growing private companies in America by Inc. 5000, Modernizing Medicine is committed to improving patient outcomes and medical practice success through its intelligent software solutions.

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