Senior Content Designer - Remote

Overview

MoCaFi is committed to building a financial services platform that helps America’s marginalized communities create wealth through better access to public, private, and social capital. We are a fintech built for government and non-profit organizations committed to creating finance for all. Our platform is a turnkey digital banking solution for delivering cash payments, deposit accounts, and wealth empowerment tools at the city, state, and federal levels.

MoCaFi has distributed over $100M in guaranteed basic income, cash assistance, emergency rental assistance, and emergency utility payments in over a dozen municipalities. We are led by a diverse team of finance, engineering, and startup professionals committed to closing America’s racial wealth gap. We offer FDIC-insured bank accounts, municipal-funded disbursement cards, and financial empowerment services directly to consumers and through our public and private sector partners.

In Short

• Join the Product team as a Senior Content Designer.
• Create user-centered content for fintech products on app and web platforms.
• Write and proofread copy while aligning with brand tone.
• Collaborate with cross-functional teams to enhance user experience.
• Participate in prototype refinement and analyze key metrics.
• Implement content strategies that meet product goals.
• Conduct A/B testing to refine content strategies.
• Maintain content style guides for consistency.
• Advocate for user-centered content practices.
• Work remotely with a hybrid option for NYC metropolitan area.

Requirements

• Bachelor’s degree in HCI, Communications, English, or related field, or 5+ years of relevant experience.
• 3+ years of design experience using Figma and other design tools.
• Strong understanding of content strategy and user research.
• Experience in the payments/fintech industry.
• Exceptional writing, editing, and proofreading skills.
• Experience with Scrum/Agile development.
• Knowledge of accessibility principles.
• Strong portfolio showcasing design process.
• Must be authorized to work in the United States.

Benefits

• Empowering workplace valuing initiative and critical thinking.
• Work on achieving financial inclusion mission.
• Supportive and inclusive culture recognizing contributions.
• Welcoming environment appreciating individuality.
• Flexible time off policy.