Community Manager - Remote

Overview

Mighty Networks is a community platform ushering in an era of what we call ‘people magic.’

In Short

• Play a key execution role in scaling the extraordinary results for Mighty Pro Hosts and their members today.
• Set up and manage community, online courses, challenges, and events for Mighty Pro Networks.
• Execute monthly themes, a weekly activity calendar, and daily polls and questions designed in partnership with the Mighty Pro team and Host of that Mighty Pro Network.
• Welcome new members and reply to member inquiries, both publicly and privately.
• Guide members to relevant areas of the community, using automations to streamline navigation and enhance the member experience.
• Support and manage events within the community.
• Monitor analytics and adapt strategies to maintain high engagement and revenue generation.
• Provide ongoing communication and reporting to Mighty’s Community Strategists and your set of Mighty Pro Hosts.

Requirements

• High curiosity and motivation to learn the cutting edge strategies and features exclusively offered on Mighty Pro.
• Experience with the demands and opportunities that come with community management today and excitement over the elements that are changing quickly with new software coming online now.
• Strong organizational skills and the ability to manage multiple Mighty Pro Networks at one time.
• Practice with proactive, consistent communication skills and approach to managing relationships with the Mighty Pro Community Strategist and Hosts.
• An understanding of analytics and a data-driven approach to measure and improve community health and engagement.

Benefits

• A dynamic and supportive remote work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• A chance to be part of a company that's changing the landscape of community-led experiences.