Swiss German Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is excited to offer a fantastic opportunity for a Swiss German Speaking Customer Service Representative to join our team in a remote position based in Greece! In this vital role, you will be responsible for delivering exceptional support to our Swiss German-speaking clients, ensuring their inquiries are handled with professionalism and efficiency. Enjoy the flexibility of remote work while being surrounded by the breathtaking beauty and rich culture of Greece. If you are passionate about customer service and looking for a remote opportunity in a dynamic environment, we would love to hear from you!

In Short

• Provide high-quality customer service in Swiss German across various communication channels.
• Assist customers with inquiries about products and services.
• Efficiently resolve customer complaints and issues.
• Document customer interactions and offer insights for improvement.
• Collaborate with team members to enhance service quality.
• Stay informed about company offerings and industry trends.
• Participate in ongoing training to improve customer service skills.

Requirements

• Fluency in Swiss German.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a remote environment.
• Problem-solving skills.
• Team player.

Benefits

• Flexible remote work schedule.
• Opportunity to work in a dynamic environment.
• Training and development opportunities.
• Supportive team culture.