Hungarian Speaking Customer Service Agent for Healthcare - Remote

Overview

Mercier Consultancy Europe is looking for a Hungarian Speaking Customer Service Agent to join our Healthcare Industry team. In this important role, you will provide outstanding support to our Hungarian-speaking clients as they navigate healthcare services and inquiries.

In Short

• Deliver high-quality customer service in Hungarian for inquiries related to healthcare services.
• Assist clients with appointment scheduling, cancellations, and rescheduling.
• Provide accurate information regarding healthcare programs, services, and providers.
• Resolve client complaints and issues with professionalism and efficiency.
• Document customer interactions and feedback for further improvement of services.
• Collaborate with healthcare professionals and internal teams to support client needs.
• Stay updated on healthcare industry trends and policies to effectively assist clients.

Requirements

• Strong customer service background.
• Fluency in Hungarian.
• Passion for helping others in the healthcare sector.
• Excellent communication skills.
• Ability to handle complaints professionally.
• Knowledge of healthcare programs and services.
• Team collaboration skills.

Benefits

• Opportunity to work in a dynamic healthcare environment.
• Supportive team culture.
• Professional development opportunities.
• Competitive salary and benefits.