Dutch Speaking Account Manager - Remote

Overview

Mercier Consultancy Europe is recruiting a Dutch Speaking Account Manager to work from home within Greece. In this pivotal role, you will be responsible for managing and nurturing client relationships in the Dutch market. Your main goal will be to ensure client satisfaction, drive retention, and identify opportunities for upselling our digital products. If you are a proactive individual with excellent communication skills and a passion for service, this is the perfect opportunity for you!

In Short

• Act as the primary point of contact for assigned clients, managing all communications and inquiries.
• Develop and maintain strong relationships with clients to understand their needs and challenges.
• Provide ongoing support and guidance, ensuring client satisfaction and engagement with our products.
• Identify opportunities for upselling and cross-selling within your client portfolio.
• Conduct regular check-ins and performance reviews with clients to assess their satisfaction.
• Collaborate with internal teams to ensure a seamless client experience and alignment of services.
• Track client engagement and feedback to inform product development and marketing strategies.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in account management or client services.
• Proactive and solution-oriented mindset.
• Ability to work independently and manage multiple clients.

Benefits

• Work from home flexibility.
• Opportunity for professional growth.
• Engaging and supportive work environment.
• Competitive salary and performance bonuses.